Blog Youtube Google+ Linkedin Facebook Link Twitter Link
 
   
 
Career Tips
 
 
 

It is important that whether for business or personal use that you follow the basics of email etiquette. Follow these tips and improve your communication skills.

 

  • Make sure your e-mail includes a courteous greeting and closing. Address your contact with the appropriate level of formality and make sure you spelled their name correctly.
  • Spell -check your e-mails before clicking the send button. Read it aloud and proof read whatever you are sending.
  • Be sure you are including all relevant details or information necessary to understand your request or point of view. Be specific in what you are writing.
  • Type in complete sentences. To type random phrases or cryptic thoughts does not lend to clear communication.
  • Never assume the intent of an email. If you are not sure -- ask so as to avoid unnecessary misunderstandings.
  • Just because someone doesn't ask for a response doesn't mean you ignore them. Always acknowledge emails from those you know in a timely manner.
  • Keep emails brief and to the point.
  • Always end your emails with "Thank you," "Sincerely," "Take it easy," "Best regards" - something!
  • Do not type in all caps. That's yelling or reflects shouting emphasis.
  • Do not use patterned backgrounds. Makes your email harder to read.
  • Refrain from using multiple font colors in one email. It makes your email harder to view and can add to your intent being misinterpreted.
  • Only use Cc: when it is important for those you Cc: to know about the contents of the email. Overuse can cause your emails to be ignored.
  • Always include a brief Subject. No subject can get your email flagged as spam.
  • Think about your motives when adding addresses to CC, BCc. Use your discretion.
  • Make sure when using BCC: that your intentions are proper. To send BCC: copies to others as a way of talking behind someone’s back are inconsiderate.
  • If someone asks you to refrain from forwarding emails they have that right and you shouldn't feel bad or take it personally.
  • When forwarding email, if you cannot take the time to type a personal comment to the person you are forwarding to-then don't bother.
  • If you must forward to more than one person, put your email address in the TO: field and all the others you are sending to in the BCc field to protect their email address from being published to those they do not know. This is a serious privacy issue!
  • Choose your email address wisely. It will determine, in part, how you are perceived.
  • Try not to make assumptions when it comes to email. Always ask for clarification before you react.
  • Posting or forwarding of private email is copyright infringement -- not to mention downright rude. You need permission from the author first!
  • When there is a misunderstanding by email, please convey the same through mails it makes the communication clear.
  • Know that how you type, and the efforts you make or don't make will indicate what is important to you and if you are an educated courteous person.
  • If you forward an email that turns out to be a hoax, have the maturity to send an apology follow up email to those you sent the misinformation to.
  • When filling out a contact form on a Web site, do so carefully and with clarity so your request is taken seriously.
  • If you cannot respond to an email promptly, at the very least email back confirming your receipt and when the sender can expect your response.
  • When replying to emails always respond promptly and edit out unnecessary information from the post you are responding to.
  • Never send business attachments outside of business hours and confirm that the format in which you can send can be opened by the other side.
  • Feel free to modify the Subject: field to more accurately reflect a conversation's direction.
  • While putting reminder e-mails see to it that you have given adequate time for him to reply and only then send a reminder. Otherwise the receiver would feel pressurized.
  • When it comes to your email communications, know who you can trust; trust only those you know.
  • Take the time to review each email before clicking ‘Send’ to ensure your message is clear and you are relaying the tone that you desire.